Frequently Asked Questions

General Questions

  • Cats have a natural instinct to seek high places where they can survey their surroundings and feel safe. Being up high gives them a sense of security, control, and confidence, helping them feel comfortable and happy in their environment.

  • Purrch stands out by transforming traditional cat furniture into stylish vertical worlds that seamlessly blend into your home decor. Our products are crafted with high-quality materials in Colorado, designed to satisfy your cat's natural instincts while enhancing your living space.

  • The Nest, our widest component, measures 32". Purrch can fit into small spaces or be expanded to create a large vertical world, tailored to your cat's and your preferences.

  • Purrch differs from cat towers through its use of high-quality materials, customizable designs, and wall-mounted installations that save valuable floor space.

  • To install Purrch, you'll just need a drill—everything else is included in your package.

  • You bet! We have installation guides and videos available to help you. You'll be a pro in no time.

  • Yes.  Patented single screw mount means that  you can easily disassemble your Purrch in minutes.

  • Right here in the USA.  Glenwood Springs, Colorado.

Product Questions

  • The configurations that our customers and their cats love the most.

  • All of the individual elements that when put together form a complete package.

  • You can purchase a collection or choose from individual components for a custom design.

  • Yes, buy now or later.  Many customers choose a collection, then add individual elements such as play toys at a later date.

  • Technically yes, our shelves have been extensively tested and can support a load of 80 lbs. However, we recommend Purrch be used for cats up to 12 lbs.

  • The average cat can jump about five to six times it’s height! However, you should cater to your cats unique abilities and age. We recommend the spacing between screw points be between 18-40 inches.

Shipping & Returns

  • We offer a 30-day money-back return policy. We accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is requested within 14 days of delivery and provided such products are returned unused, in their original condition, within 30 days.

  • We strive to process and ship your order within 3-7 business days of receiving it. Please note that shipping times may vary depending on your location.